{"id":5131,"date":"2023-07-28T13:39:53","date_gmt":"2023-07-28T05:39:53","guid":{"rendered":"https:\/\/www.evb.com\/?page_id=5131"},"modified":"2023-11-24T15:16:48","modified_gmt":"2023-11-24T07:16:48","slug":"terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/www.evb.com\/fr\/termes-et-conditions-2\/","title":{"rendered":"Gestion des vuln\u00e9rabilit\u00e9s de s\u00e9curit\u00e9 du r\u00e9seau Beny"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5131\" class=\"elementor elementor-5131\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2d4c78 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c2d4c78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46cb3ae\" data-id=\"46cb3ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b68fd46 elementor-widget elementor-widget-template\" data-id=\"b68fd46\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"1378\" class=\"elementor elementor-1378\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9498546 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9498546\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd2b9d8\" data-id=\"cd2b9d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c2108f3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2108f3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7e5d22e\" data-id=\"7e5d22e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19b2314 elementor-widget elementor-widget-MML Breadcrumbs\" data-id=\"19b2314\" data-element_type=\"widget\" data-settings=\"{&quot;breadcrumbs_type&quot;:&quot;post_type&quot;}\" data-widget_type=\"MML Breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<ul class=\"pp-breadcrumbs pp-breadcrumbs-powerpack\">        <li class=\"pp-breadcrumbs-item pp-breadcrumbs-item-home\">\n            <a class=\"pp-breadcrumbs-crumb pp-breadcrumbs-crumb-link pp-breadcrumbs-crumb-home\" href=\"https:\/\/www.evb.com\/fr\" title=\"Maison\">\n\t\t\t\t<span class=\"pp-breadcrumbs-text\">\n\t\t\t\t\t                        <span class=\"pp-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n                                        Maison\t\t\t\t<\/span>\n            <\/a>\n        <\/li>\n        <li class=\"pp-breadcrumbs-separator\">                <span class='pp-separator-icon pp-icon'>\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t\t<\/span>\n                <\/li><\/ul>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec79451 elementor-widget elementor-widget-heading\" data-id=\"ec79451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gestion des vuln\u00e9rabilit\u00e9s de s\u00e9curit\u00e9 du r\u00e9seau Beny<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ab215 elementor-widget elementor-widget-text-editor\" data-id=\"58ab215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a88edc3\" data-id=\"a88edc3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7edacd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7edacd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-683cf09\" data-id=\"683cf09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-906b9d0 elementor-widget elementor-widget-text-editor\" data-id=\"906b9d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div><div><p><strong><span style=\"font-size: 18pt;\"><span style=\"background-color: var( --e-global-color-f62ae9d ); color: var( --e-global-color-298168f );\">Chez Beny<\/span>:<\/span><\/strong><\/p><p>\u00a0Nous accordons la priorit\u00e9 \u00e0 la divulgation et au traitement responsables des vuln\u00e9rabilit\u00e9s, tout en valorisant profond\u00e9ment les contributions de tous les chercheurs en s\u00e9curit\u00e9. Si vous rencontrez une vuln\u00e9rabilit\u00e9, nous vous encourageons \u00e0 la signaler rapidement \u00e0 Beny@zjbeny.com. Soyez assur\u00e9 que notre \u00e9quipe assurera le suivi de votre rapport avec diligence et vous fournira un retour d&#039;information en temps opportun. Pour pr\u00e9server la s\u00e9curit\u00e9 de nos utilisateurs et de nos entreprises, nous vous demandons de ne pas divulguer ou partager la vuln\u00e9rabilit\u00e9 jusqu&#039;\u00e0 ce qu&#039;elle ait \u00e9t\u00e9 efficacement trait\u00e9e et r\u00e9solue.<\/p><p><strong><span style=\"font-size: 18pt;\">Processus de manipulation :<\/span><\/strong><\/p><ol><li>Les probl\u00e8mes de s\u00e9curit\u00e9 r\u00e9seau d\u00e9couverts pendant le fonctionnement du produit seront directement signal\u00e9s \u00e0 Beny par e-mail \u00e0 Beny@zjbeny.com.<\/li><li>D\u00e8s r\u00e9ception du probl\u00e8me, Beny organisera rapidement l&#039;\u00e9quipe de R&amp;D pour effectuer une analyse du probl\u00e8me et fournir un rapport d&#039;analyse du probl\u00e8me et une solution dans les 72 heures.<\/li><li>Tout au long de la r\u00e9solution de l&#039;incident de s\u00e9curit\u00e9 du r\u00e9seau, Beny fournira des mises \u00e0 jour hebdomadaires sur l&#039;avancement du projet au personnel concern\u00e9 et demandera aux personnes responsables de toutes les \u00e9quipes concern\u00e9es d&#039;examiner le \u00ab rapport d&#039;examen des incidents \u00bb pour signifier l&#039;ach\u00e8vement du travail de gestion des incidents.<\/li><li>Une fois que le nouveau logiciel a \u00e9t\u00e9 test\u00e9 sans probl\u00e8me par le d\u00e9partement de test logiciel, un rapport de test sera fourni. Sur la base du rapport de test, le d\u00e9partement R&amp;D d\u00e9cidera si une mise \u00e0 niveau est n\u00e9cessaire. Si une mise \u00e0 niveau est n\u00e9cessaire, l&#039;\u00e9quipe R&amp;D fournira une recommandation de plan de mise \u00e0 niveau de version \u00e0 l&#039;\u00e9quipe du service client. Apr\u00e8s avoir obtenu l&#039;approbation de l&#039;\u00e9quipe du service client, les deux \u00e9quipes effectueront conjointement la mise \u00e0 niveau du logiciel pour les terminaux op\u00e9rationnels et le mat\u00e9riel de production.<\/li><li>Une fois la mise \u00e0 niveau termin\u00e9e, l&#039;\u00e9quipe R&amp;D proc\u00e9dera \u00e0 un examen complet de l&#039;incident et produira un \u00ab rapport d&#039;examen de l&#039;incident \u00bb (comprenant la recherche de la cause du probl\u00e8me, les mesures de traitement et les mesures d&#039;am\u00e9lioration de suivi).<\/li><li>Tout au long de la r\u00e9solution de l&#039;incident de s\u00e9curit\u00e9 du r\u00e9seau, l&#039;\u00e9quipe de R&amp;D fournira des mises \u00e0 jour quotidiennes de l&#039;avancement au personnel concern\u00e9, et les personnes responsables de toutes les \u00e9quipes concern\u00e9es examineront le \u00ab Rapport d&#039;examen des incidents \u00bb pour signifier l&#039;ach\u00e8vement du traitement de l&#039;incident.<\/li><li>Les d\u00e9lais de r\u00e9ponse initiaux sont d\u00e9finis en fonction de la politique de divulgation des vuln\u00e9rabilit\u00e9s publi\u00e9e. En r\u00e8gle g\u00e9n\u00e9rale, un correctif ou un avertissement est publi\u00e9 dans les 90 jours suivant la r\u00e9ception du rapport de vuln\u00e9rabilit\u00e9. Une fois le correctif publi\u00e9, l&#039;avertissement est retir\u00e9.<\/li><\/ol><p><strong><span style=\"font-size: 18pt;\">D\u00e9lais de r\u00e9ponse et de traitement<\/span><\/strong><\/p><table style=\"height: 565px; width: 100%; border-collapse: collapse; border-color: #000000;\" border=\"1\"><tbody><tr style=\"height: 72px;\"><td style=\"width: 16.6667%; height: 72px;\">Niveau de service<\/td><td style=\"width: 16.6667%; height: 72px;\">Nom du niveau<\/td><td style=\"width: 16.6667%; height: 72px;\">D\u00e9finition du niveau<\/td><td style=\"width: 16.6667%; height: 72px;\">Accord de niveau de service<\/td><td style=\"width: 16.6667%; height: 72px;\">D\u00e9lai de r\u00e9ponse d&#039;urgence<\/td><td style=\"width: 16.6667%; height: 72px;\">Temps de r\u00e9cup\u00e9ration du syst\u00e8me<\/td><\/tr><tr style=\"height: 144px;\"><td style=\"width: 16.6667%; height: 144px;\">L0<\/td><td style=\"width: 16.6667%; height: 144px;\">Services de base<\/td><td style=\"width: 16.6667%; height: 144px;\">Toute exception affectera toutes les op\u00e9rations commerciales principales<\/td><td style=\"width: 16.6667%; height: 144px;\">20 m<\/td><td style=\"width: 16.6667%; height: 144px;\">7j<\/td><td style=\"width: 16.6667%; height: 144px;\">30j<\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L1<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Services critiques<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Des exceptions auront un impact sur certaines op\u00e9rations commerciales des succursales<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20 m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>10j<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>30j<\/p><\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L2<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Services G\u00e9n\u00e9raux<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Les exceptions n\u2019affecteront pas les principaux processus commerciaux<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20 m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>15j<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>60j<\/p><\/td><\/tr><tr style=\"height: 93px;\"><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>L3<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>Services suppl\u00e9mentaires<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>Les exceptions sont imperceptibles pour les utilisateurs<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>20 m<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>30j<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>90j<\/p><\/td><\/tr><\/tbody><\/table><table style=\"height: 50px; width: 59.3929%; border-color: #000000;\"><tbody><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><\/tbody><\/table><p>Remarque\u00a0: les d\u00e9lais de r\u00e9ponse et de traitement mentionn\u00e9s ci-dessus sont d\u00e9finis pour chaque niveau de service. Le \u00ab\u00a0temps de r\u00e9ponse d&#039;urgence\u00a0\u00bb fait r\u00e9f\u00e9rence au temps n\u00e9cessaire pour lancer une intervention afin de r\u00e9soudre un probl\u00e8me, tandis que le \u00ab\u00a0temps de r\u00e9cup\u00e9ration du syst\u00e8me\u00a0\u00bb fait r\u00e9f\u00e9rence au temps n\u00e9cessaire pour r\u00e9cup\u00e9rer compl\u00e8tement le syst\u00e8me et r\u00e9tablir les op\u00e9rations normales apr\u00e8s un incident.<\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Chez Beny : nous accordons la priorit\u00e9 \u00e0 la divulgation et au traitement responsables des vuln\u00e9rabilit\u00e9s, tout en valorisant profond\u00e9ment les contributions de tous les chercheurs en s\u00e9curit\u00e9. Si vous rencontrez une vuln\u00e9rabilit\u00e9, nous vous encourageons \u00e0 la signaler rapidement \u00e0 Beny@zjbeny.com. Soyez assur\u00e9 que notre \u00e9quipe assurera le suivi de votre rapport avec diligence et vous fournira un retour d\u2019information en temps opportun. Pour garantir la s\u00e9curit\u00e9 [\u2026]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5131","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions |evB<\/title>\n<meta name=\"description\" content=\"Review the terms and conditions that evB applies with every transaction. 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