{"id":5131,"date":"2023-07-28T13:39:53","date_gmt":"2023-07-28T05:39:53","guid":{"rendered":"https:\/\/www.evb.com\/?page_id=5131"},"modified":"2023-11-24T15:16:48","modified_gmt":"2023-11-24T07:16:48","slug":"terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/www.evb.com\/nl\/terms-and-conditions-2\/","title":{"rendered":"Beheer van beveiligingslekken in Beny-netwerken"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5131\" class=\"elementor elementor-5131\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2d4c78 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c2d4c78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46cb3ae\" data-id=\"46cb3ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b68fd46 elementor-widget elementor-widget-template\" data-id=\"b68fd46\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"1378\" class=\"elementor elementor-1378\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9498546 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9498546\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd2b9d8\" data-id=\"cd2b9d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c2108f3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2108f3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7e5d22e\" data-id=\"7e5d22e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19b2314 elementor-widget elementor-widget-MML Breadcrumbs\" data-id=\"19b2314\" data-element_type=\"widget\" data-settings=\"{&quot;breadcrumbs_type&quot;:&quot;post_type&quot;}\" data-widget_type=\"MML Breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<ul class=\"pp-breadcrumbs pp-breadcrumbs-powerpack\">        <li class=\"pp-breadcrumbs-item pp-breadcrumbs-item-home\">\n            <a class=\"pp-breadcrumbs-crumb pp-breadcrumbs-crumb-link pp-breadcrumbs-crumb-home\" href=\"https:\/\/www.evb.com\/nl\" title=\"Thuis\">\n\t\t\t\t<span class=\"pp-breadcrumbs-text\">\n\t\t\t\t\t                        <span class=\"pp-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-home\"><\/i>\t\t\t\t\t\t<\/span>\n                                        Thuis\t\t\t\t<\/span>\n            <\/a>\n        <\/li>\n        <li class=\"pp-breadcrumbs-separator\">                <span class='pp-separator-icon pp-icon'>\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t<\/span>\n                <\/li><\/ul>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec79451 elementor-widget elementor-widget-heading\" data-id=\"ec79451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Beheer van beveiligingslekken in Beny-netwerken<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ab215 elementor-widget elementor-widget-text-editor\" data-id=\"58ab215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a88edc3\" data-id=\"a88edc3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7edacd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7edacd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-683cf09\" data-id=\"683cf09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-906b9d0 elementor-widget elementor-widget-text-editor\" data-id=\"906b9d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div><div><p><strong><span style=\"font-size: 18pt;\"><span style=\"background-color: var( --e-global-color-f62ae9d ); color: var( --e-global-color-298168f );\">Bij Beny<\/span>:<\/span><\/strong><\/p><p>\u00a0Wij hechten veel waarde aan de verantwoorde openbaarmaking en afhandeling van beveiligingslekken en waarderen de bijdragen van alle beveiligingsonderzoekers ten zeerste. Als u een beveiligingslek tegenkomt, raden we u aan dit zo snel mogelijk te melden aan Beny@zjbeny.com. Ons team zal uw melding nauwgezet opvolgen en u tijdig feedback geven. Om de veiligheid van onze gebruikers en bedrijven te waarborgen, verzoeken wij u vriendelijk om het beveiligingslek niet openbaar te maken of te delen totdat het effectief is aangepakt en opgelost.<\/p><p><strong><span style=\"font-size: 18pt;\">Verwerkingsproces:<\/span><\/strong><\/p><ol><li>Netwerkbeveiligingsproblemen die tijdens het gebruik van het product worden geconstateerd, moeten rechtstreeks aan Beny worden gemeld via een e-mail naar Beny@zjbeny.com.<\/li><li>Na ontvangst van het probleem heeft Benywill direct het R&amp;D-team ingeschakeld om een probleemanalyse uit te voeren en binnen 72 uur een rapport met de probleemanalyse en een oplossing te leveren.<\/li><li>Tijdens de afhandeling van het netwerkbeveiligingsincident zal Benywill wekelijks voortgangsrapporten verstrekken aan het relevante personeel en zullen de verantwoordelijken van alle betrokken teams het &quot;Incident Review Report&quot; beoordelen om de afronding van de incidentafhandeling te bevestigen.<\/li><li>Nadat de nieuwe software door de afdeling Softwaretesten zonder problemen is getest, wordt een testrapport opgesteld. Op basis van dit rapport besluit de afdeling Onderzoek en Ontwikkeling (R&amp;D) of een upgrade nodig is. Indien een upgrade vereist is, stelt het R&amp;D-team een aanbeveling voor een upgradeplan op voor de klantenservice. Na goedkeuring door de klantenservice voeren beide teams gezamenlijk de software-upgrade uit voor de operationele terminals en de productiehardware.<\/li><li>Na voltooiing van de upgrade zal het R&amp;D-team een uitgebreide evaluatie van het incident uitvoeren en een &quot;Incidentevaluatierapport&quot; opstellen (waarin de oorzaak van het probleem, de genomen maatregelen en de vervolgmaatregelen voor verbetering worden beschreven).<\/li><li>Tijdens de afhandeling van het netwerkbeveiligingsincident zal het R&amp;D-team dagelijks voortgangsrapporten verstrekken aan de betrokken medewerkers, en de verantwoordelijken van alle betrokken teams zullen het &quot;Incident Review Report&quot; beoordelen om de afronding van de incidentafhandeling te bevestigen.<\/li><li>De initi\u00eble reactietijden worden bepaald op basis van het gepubliceerde beleid voor het melden van kwetsbaarheden. Doorgaans wordt een oplossing of waarschuwing binnen 90 dagen na ontvangst van de kwetsbaarheidsmelding uitgebracht. Zodra een oplossing is uitgebracht, wordt de waarschuwing ingetrokken.<\/li><\/ol><p><strong><span style=\"font-size: 18pt;\">Reactie- en verwerkingstijden<\/span><\/strong><\/p><table style=\"height: 565px; width: 100%; border-collapse: collapse; border-color: #000000;\" border=\"1\"><tbody><tr style=\"height: 72px;\"><td style=\"width: 16.6667%; height: 72px;\">Serviceniveau<\/td><td style=\"width: 16.6667%; height: 72px;\">Niveaunaam<\/td><td style=\"width: 16.6667%; height: 72px;\">Niveaudefinitie<\/td><td style=\"width: 16.6667%; height: 72px;\">Service Level Agreement<\/td><td style=\"width: 16.6667%; height: 72px;\">Reactietijd bij noodgevallen<\/td><td style=\"width: 16.6667%; height: 72px;\">Systeemhersteltijd<\/td><\/tr><tr style=\"height: 144px;\"><td style=\"width: 16.6667%; height: 144px;\">L0<\/td><td style=\"width: 16.6667%; height: 144px;\">Kernservices<\/td><td style=\"width: 16.6667%; height: 144px;\">Eventuele uitzonderingen hebben gevolgen voor alle primaire bedrijfsactiviteiten.<\/td><td style=\"width: 16.6667%; height: 144px;\">20m<\/td><td style=\"width: 16.6667%; height: 144px;\">7d<\/td><td style=\"width: 16.6667%; height: 144px;\">30 dagen<\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L1<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Kritieke diensten<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Uitzonderingen kunnen gevolgen hebben voor sommige bedrijfsactiviteiten van filialen.<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>10d<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>30 dagen<\/p><\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L2<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Algemene diensten<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Uitzonderingen hebben geen invloed op belangrijke bedrijfsprocessen.<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>15d<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>60 dagen<\/p><\/td><\/tr><tr style=\"height: 93px;\"><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>L3<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>Aanvullende diensten<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>Uitzonderingen zijn voor gebruikers onmerkbaar.<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>30 dagen<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>90d<\/p><\/td><\/tr><\/tbody><\/table><table style=\"height: 50px; width: 59.3929%; border-color: #000000;\"><tbody><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><\/tbody><\/table><p>Let op: De hierboven genoemde reactie- en afhandelingstijden gelden voor elk serviceniveau. De &quot;Noodreactietijd&quot; verwijst naar de tijd waarbinnen een reactie wordt gestart om een probleem op te lossen, terwijl de &quot;Systeemhersteltijd&quot; verwijst naar de tijd die nodig is om het systeem volledig te herstellen en de normale werking te hervatten na een incident.<\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Beny: \u00a0we prioritize and uphold responsible disclosure and handling of vulnerabilities, while deeply valuing the contributions of all security researchers. If you come across any vulnerability, we encourage you to promptly report it to Beny@zjbeny.com. Rest assured, our team will diligently follow up on your report and provide timely feedback. To safeguard the security [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5131","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions |evB<\/title>\n<meta name=\"description\" content=\"Review the terms and conditions that evB applies with every transaction. 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