{"id":5131,"date":"2023-07-28T13:39:53","date_gmt":"2023-07-28T05:39:53","guid":{"rendered":"https:\/\/www.evb.com\/?page_id=5131"},"modified":"2023-11-24T15:16:48","modified_gmt":"2023-11-24T07:16:48","slug":"terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/www.evb.com\/pl\/terms-and-conditions-2\/","title":{"rendered":"Zarz\u0105dzanie lukami w zabezpieczeniach sieci Beny"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5131\" class=\"elementor elementor-5131\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2d4c78 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c2d4c78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46cb3ae\" 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class=\"elementor-element elementor-element-19b2314 elementor-widget elementor-widget-MML Breadcrumbs\" data-id=\"19b2314\" data-element_type=\"widget\" data-settings=\"{&quot;breadcrumbs_type&quot;:&quot;post_type&quot;}\" data-widget_type=\"MML Breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<ul class=\"pp-breadcrumbs pp-breadcrumbs-powerpack\">        <li class=\"pp-breadcrumbs-item pp-breadcrumbs-item-home\">\n            <a class=\"pp-breadcrumbs-crumb pp-breadcrumbs-crumb-link pp-breadcrumbs-crumb-home\" href=\"https:\/\/www.evb.com\/pl\" title=\"Dom\">\n\t\t\t\t<span class=\"pp-breadcrumbs-text\">\n\t\t\t\t\t                        <span class=\"pp-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n                                        Dom\t\t\t\t<\/span>\n            <\/a>\n        <\/li>\n        <li class=\"pp-breadcrumbs-separator\">                <span class='pp-separator-icon pp-icon'>\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t\t<\/span>\n                <\/li><\/ul>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec79451 elementor-widget elementor-widget-heading\" data-id=\"ec79451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Zarz\u0105dzanie lukami w zabezpieczeniach sieci Beny<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ab215 elementor-widget elementor-widget-text-editor\" data-id=\"58ab215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a88edc3\" data-id=\"a88edc3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7edacd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7edacd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-683cf09\" data-id=\"683cf09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-906b9d0 elementor-widget elementor-widget-text-editor\" data-id=\"906b9d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div><div><p><strong><span style=\"font-size: 18pt;\"><span style=\"background-color: var( --e-global-color-f62ae9d ); color: var( --e-global-color-298168f );\">W Beny<\/span>:<\/span><\/strong><\/p><p>\u00a0Priorytetem jest dla nas odpowiedzialne ujawnianie i obs\u0142uga luk w zabezpieczeniach, a jednocze\u015bnie wysoko cenimy wk\u0142ad wszystkich badaczy bezpiecze\u0144stwa. W przypadku natkni\u0119cia si\u0119 na jak\u0105kolwiek luk\u0119 w zabezpieczeniach, zach\u0119camy do niezw\u0142ocznego zg\u0142oszenia jej na adres Beny@zjbeny.com. Zapewniamy, \u017ce nasz zesp\u00f3\u0142 skrupulatnie zajmie si\u0119 Twoim zg\u0142oszeniem i udzieli Ci informacji zwrotnej w odpowiednim czasie. Aby chroni\u0107 bezpiecze\u0144stwo naszych u\u017cytkownik\u00f3w i firm, uprzejmie prosimy o powstrzymanie si\u0119 od ujawniania lub udost\u0119pniania informacji o luce w zabezpieczeniach do czasu jej skutecznego usuni\u0119cia.<\/p><p><strong><span style=\"font-size: 18pt;\">Proces obs\u0142ugi:<\/span><\/strong><\/p><ol><li>Wszelkie problemy z bezpiecze\u0144stwem sieci wykryte podczas korzystania z produktu nale\u017cy zg\u0142asza\u0107 bezpo\u015brednio do Benyvia, wysy\u0142aj\u0105c wiadomo\u015b\u0107 e-mail na adres Beny@zjbeny.com.<\/li><li>Po otrzymaniu zg\u0142oszenia Benywill niezw\u0142ocznie zorganizuje zesp\u00f3\u0142 badawczo-rozwojowy, kt\u00f3ry przeprowadzi analiz\u0119 problemu i w ci\u0105gu 72 godzin dostarczy raport z analizy problemu i rozwi\u0105zanie.<\/li><li>Przez ca\u0142y czas trwania procesu rozwi\u0105zywania incydentu zwi\u0105zanego z bezpiecze\u0144stwem sieci Beny b\u0119dzie co tydzie\u0144 informowa\u0107 odpowiedni personel o post\u0119pach prac i zleci osobom odpowiedzialnym ze wszystkich zespo\u0142\u00f3w zapoznanie si\u0119 z \u201eRaportem z przegl\u0105du incydentu\u201d, aby potwierdzi\u0107 zako\u0144czenie prac zwi\u0105zanych z obs\u0142ug\u0105 incydentu.<\/li><li>Po bezproblemowym przetestowaniu nowego oprogramowania przez Dzia\u0142 Test\u00f3w Oprogramowania, zostanie sporz\u0105dzony raport z test\u00f3w. Na podstawie raportu z test\u00f3w Dzia\u0142 Bada\u0144 i Rozwoju podejmie decyzj\u0119 o konieczno\u015bci aktualizacji. Je\u015bli aktualizacja oka\u017ce si\u0119 konieczna, zesp\u00f3\u0142 Bada\u0144 i Rozwoju przedstawi zespo\u0142owi obs\u0142ugi klienta rekomendacj\u0119 planu aktualizacji wersji. Po uzyskaniu zgody zespo\u0142u obs\u0142ugi klienta, oba zespo\u0142y wsp\u00f3lnie przeprowadz\u0105 aktualizacj\u0119 oprogramowania terminali operacyjnych i sprz\u0119tu produkcyjnego.<\/li><li>Po zako\u0144czeniu modernizacji zesp\u00f3\u0142 badawczo-rozwojowy przeprowadzi kompleksowy przegl\u0105d incydentu i sporz\u0105dzi \u201eRaport z przegl\u0105du incydentu\u201d (obejmuj\u0105cy mi\u0119dzy innymi ustalenie przyczyny problemu, \u015brodki zaradcze i dalsze dzia\u0142ania naprawcze).<\/li><li>Przez ca\u0142y czas trwania prac nad rozwi\u0105zaniem incydentu zwi\u0105zanego z bezpiecze\u0144stwem sieci zesp\u00f3\u0142 badawczo-rozwojowy b\u0119dzie codziennie informowa\u0142 odpowiedni personel o post\u0119pach prac, a osoby odpowiedzialne ze wszystkich zespo\u0142\u00f3w b\u0119d\u0105 przegl\u0105da\u0107 \u201eRaport z przegl\u0105du incydentu\u201d, aby potwierdzi\u0107 zako\u0144czenie prac nad rozwi\u0105zaniem incydentu.<\/li><li>Czasy wst\u0119pnej reakcji s\u0105 definiowane na podstawie opublikowanej polityki ujawniania luk w zabezpieczeniach. Zazwyczaj poprawka lub ostrze\u017cenie zostanie opublikowane w ci\u0105gu 90 dni od otrzymania raportu o luce w zabezpieczeniach. Po opublikowaniu poprawki ostrze\u017cenie zostanie wycofane.<\/li><\/ol><p><strong><span style=\"font-size: 18pt;\">Czas reakcji i obs\u0142ugi<\/span><\/strong><\/p><table style=\"height: 565px; width: 100%; border-collapse: collapse; border-color: #000000;\" border=\"1\"><tbody><tr style=\"height: 72px;\"><td style=\"width: 16.6667%; height: 72px;\">Poziom us\u0142ug<\/td><td style=\"width: 16.6667%; height: 72px;\">Nazwa poziomu<\/td><td style=\"width: 16.6667%; height: 72px;\">Definicja poziomu<\/td><td style=\"width: 16.6667%; height: 72px;\">Umowa o poziomie us\u0142ug<\/td><td style=\"width: 16.6667%; height: 72px;\">Czas reakcji awaryjnej<\/td><td style=\"width: 16.6667%; height: 72px;\">Czas odzyskiwania systemu<\/td><\/tr><tr style=\"height: 144px;\"><td style=\"width: 16.6667%; height: 144px;\">L0<\/td><td style=\"width: 16.6667%; height: 144px;\">Us\u0142ugi podstawowe<\/td><td style=\"width: 16.6667%; height: 144px;\">Wszelkie wyj\u0105tki b\u0119d\u0105 mia\u0142y wp\u0142yw na wszystkie podstawowe operacje biznesowe<\/td><td style=\"width: 16.6667%; height: 144px;\">20m<\/td><td style=\"width: 16.6667%; height: 144px;\">7 dni<\/td><td style=\"width: 16.6667%; height: 144px;\">30 dni<\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L1<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Us\u0142ugi krytyczne<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Wyj\u0105tki b\u0119d\u0105 mia\u0142y wp\u0142yw na dzia\u0142alno\u015b\u0107 niekt\u00f3rych oddzia\u0142\u00f3w<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>10 dni<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>30 dni<\/p><\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L2<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Us\u0142ugi og\u00f3lne<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Wyj\u0105tki nie b\u0119d\u0105 mia\u0142y wp\u0142ywu na g\u0142\u00f3wne procesy biznesowe<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>15 dni<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>60 dni<\/p><\/td><\/tr><tr style=\"height: 93px;\"><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>L3<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>Us\u0142ugi dodatkowe<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>Wyj\u0105tki s\u0105 niezauwa\u017calne dla u\u017cytkownik\u00f3w<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>30 dni<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>90 dni<\/p><\/td><\/tr><\/tbody><\/table><table style=\"height: 50px; width: 59.3929%; border-color: #000000;\"><tbody><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><\/tbody><\/table><p>Uwaga: Podane powy\u017cej czasy reakcji i obs\u0142ugi s\u0105 zdefiniowane dla ka\u017cdego poziomu us\u0142ugi. \u201eCzas reakcji w nag\u0142ych wypadkach\u201d odnosi si\u0119 do czasu, w kt\u00f3rym reakcja zostanie podj\u0119ta w celu rozwi\u0105zania problemu, natomiast \u201eCzas odzyskiwania systemu\u201d odnosi si\u0119 do czasu potrzebnego na pe\u0142ne odzyskanie systemu i przywr\u00f3cenie normalnego dzia\u0142ania po incydencie.<\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>W firmie Beny: priorytetowo traktujemy i dbamy o odpowiedzialne ujawnianie i obs\u0142ug\u0119 luk w zabezpieczeniach, jednocze\u015bnie wysoko ceni\u0105c wk\u0142ad wszystkich badaczy bezpiecze\u0144stwa. W przypadku natkni\u0119cia si\u0119 na jak\u0105kolwiek luk\u0119 w zabezpieczeniach, zach\u0119camy do niezw\u0142ocznego zg\u0142oszenia jej na adres Beny@zjbeny.com. Zapewniamy, \u017ce nasz zesp\u00f3\u0142 skrupulatnie zajmie si\u0119 Twoim zg\u0142oszeniem i udzieli Ci terminowej informacji zwrotnej. Aby chroni\u0107 bezpiecze\u0144stwo [\u2026]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5131","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions |evB<\/title>\n<meta name=\"description\" content=\"Review the terms and conditions that evB applies with every transaction. 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