{"id":5131,"date":"2023-07-28T13:39:53","date_gmt":"2023-07-28T05:39:53","guid":{"rendered":"https:\/\/www.evb.com\/?page_id=5131"},"modified":"2023-11-24T15:16:48","modified_gmt":"2023-11-24T07:16:48","slug":"terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/www.evb.com\/pt\/termos-e-condicoes-2\/","title":{"rendered":"Gerenciamento de vulnerabilidades de seguran\u00e7a de rede Beny"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5131\" class=\"elementor elementor-5131\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2d4c78 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c2d4c78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46cb3ae\" data-id=\"46cb3ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b68fd46 elementor-widget elementor-widget-template\" data-id=\"b68fd46\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"1378\" class=\"elementor elementor-1378\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9498546 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9498546\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd2b9d8\" data-id=\"cd2b9d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c2108f3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2108f3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7e5d22e\" data-id=\"7e5d22e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19b2314 elementor-widget elementor-widget-MML Breadcrumbs\" data-id=\"19b2314\" data-element_type=\"widget\" data-settings=\"{&quot;breadcrumbs_type&quot;:&quot;post_type&quot;}\" data-widget_type=\"MML Breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<ul class=\"pp-breadcrumbs pp-breadcrumbs-powerpack\">        <li class=\"pp-breadcrumbs-item pp-breadcrumbs-item-home\">\n            <a class=\"pp-breadcrumbs-crumb pp-breadcrumbs-crumb-link pp-breadcrumbs-crumb-home\" href=\"https:\/\/www.evb.com\/pt\" title=\"Lar\">\n\t\t\t\t<span class=\"pp-breadcrumbs-text\">\n\t\t\t\t\t                        <span class=\"pp-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-home\"><\/i>\t\t\t\t\t\t<\/span>\n                                        Lar\t\t\t\t<\/span>\n            <\/a>\n        <\/li>\n        <li class=\"pp-breadcrumbs-separator\">                <span class='pp-separator-icon pp-icon'>\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t<\/span>\n                <\/li><\/ul>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec79451 elementor-widget elementor-widget-heading\" data-id=\"ec79451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gerenciamento de vulnerabilidades de seguran\u00e7a de rede Beny<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ab215 elementor-widget elementor-widget-text-editor\" data-id=\"58ab215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a88edc3\" data-id=\"a88edc3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7edacd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7edacd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-683cf09\" data-id=\"683cf09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-906b9d0 elementor-widget elementor-widget-text-editor\" data-id=\"906b9d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div><div><p><strong><span style=\"font-size: 18pt;\"><span style=\"background-color: var( --e-global-color-f62ae9d ); color: var( --e-global-color-298168f );\">Em Beny<\/span>:<\/span><\/strong><\/p><p>\u00a0priorizamos e defendemos a divulga\u00e7\u00e3o e o tratamento respons\u00e1veis de vulnerabilidades, ao mesmo tempo em que valorizamos profundamente as contribui\u00e7\u00f5es de todos os pesquisadores de seguran\u00e7a. Se voc\u00ea encontrar alguma vulnerabilidade, recomendamos que a denuncie imediatamente para Beny@zjbeny.com. Fique tranquilo, nossa equipe acompanhar\u00e1 diligentemente seu relat\u00f3rio e fornecer\u00e1 feedback oportuno. Para proteger a seguran\u00e7a de nossos usu\u00e1rios e empresas, solicitamos gentilmente que voc\u00ea se abstenha de divulgar ou compartilhar a vulnerabilidade at\u00e9 que ela tenha sido efetivamente abordada e resolvida.<\/p><p><strong><span style=\"font-size: 18pt;\">Processo de manuseio:<\/span><\/strong><\/p><ol><li>Problemas de seguran\u00e7a de rede descobertos durante a opera\u00e7\u00e3o do produto ser\u00e3o reportados diretamente \u00e0 Beny por e-mail para Beny@zjbeny.com.<\/li><li>Ao receber o problema, a Benywill organizar\u00e1 prontamente a equipe de P&amp;D para conduzir a an\u00e1lise do problema e fornecer um relat\u00f3rio de an\u00e1lise do problema e uma solu\u00e7\u00e3o dentro de 72 horas.<\/li><li>Durante a resolu\u00e7\u00e3o do incidente de seguran\u00e7a da rede, a Benywill fornecer\u00e1 atualiza\u00e7\u00f5es semanais de progresso ao pessoal relevante e far\u00e1 com que os respons\u00e1veis de todas as equipes relevantes revisem o \u201cRelat\u00f3rio de Revis\u00e3o de Incidente\u201d para indicar a conclus\u00e3o do trabalho de tratamento de incidente.<\/li><li>Ap\u00f3s o novo software ter sido testado pelo Departamento de Testes de Software sem problemas, um relat\u00f3rio de teste ser\u00e1 fornecido. Com base no relat\u00f3rio de teste, o Departamento de P&amp;D decidir\u00e1 se uma atualiza\u00e7\u00e3o \u00e9 necess\u00e1ria. Se uma atualiza\u00e7\u00e3o for necess\u00e1ria, a equipe de P&amp;D fornecer\u00e1 uma recomenda\u00e7\u00e3o de plano de atualiza\u00e7\u00e3o de vers\u00e3o para a equipe de atendimento ao cliente. Ap\u00f3s obter a aprova\u00e7\u00e3o da equipe de atendimento ao cliente, ambas as equipes concluir\u00e3o em conjunto a atualiza\u00e7\u00e3o do software para terminais operacionais e hardware de produ\u00e7\u00e3o.<\/li><li>Ap\u00f3s a conclus\u00e3o da atualiza\u00e7\u00e3o, a equipe de P&amp;D conduzir\u00e1 uma revis\u00e3o abrangente do incidente e produzir\u00e1 um \u201cRelat\u00f3rio de Revis\u00e3o de Incidente\u201d (incluindo o rastreamento da causa do problema, medidas de tratamento e medidas de melhoria de acompanhamento).<\/li><li>Durante a resolu\u00e7\u00e3o do incidente de seguran\u00e7a da rede, a equipe de P&amp;D fornecer\u00e1 atualiza\u00e7\u00f5es di\u00e1rias de progresso ao pessoal relevante, e os respons\u00e1veis de todas as equipes relevantes revisar\u00e3o o \u201cRelat\u00f3rio de Revis\u00e3o de Incidente\u201d para indicar a conclus\u00e3o do tratamento do incidente.<\/li><li>Os tempos de resposta iniciais s\u00e3o definidos com base na pol\u00edtica de divulga\u00e7\u00e3o de vulnerabilidade publicada. Normalmente, uma corre\u00e7\u00e3o ou aviso ser\u00e1 lan\u00e7ado dentro de 90 dias do recebimento do relat\u00f3rio de vulnerabilidade. Depois que uma corre\u00e7\u00e3o for lan\u00e7ada, o aviso ser\u00e1 retirado.<\/li><\/ol><p><strong><span style=\"font-size: 18pt;\">Tempos de resposta e manuseio<\/span><\/strong><\/p><table style=\"height: 565px; width: 100%; border-collapse: collapse; border-color: #000000;\" border=\"1\"><tbody><tr style=\"height: 72px;\"><td style=\"width: 16.6667%; height: 72px;\">N\u00edvel de servi\u00e7o<\/td><td style=\"width: 16.6667%; height: 72px;\">Nome do n\u00edvel<\/td><td style=\"width: 16.6667%; height: 72px;\">Defini\u00e7\u00e3o de n\u00edvel<\/td><td style=\"width: 16.6667%; height: 72px;\">Acordo de N\u00edvel de Servi\u00e7o<\/td><td style=\"width: 16.6667%; height: 72px;\">Tempo de resposta de emerg\u00eancia<\/td><td style=\"width: 16.6667%; height: 72px;\">Tempo de recupera\u00e7\u00e3o do sistema<\/td><\/tr><tr style=\"height: 144px;\"><td style=\"width: 16.6667%; height: 144px;\">L0<\/td><td style=\"width: 16.6667%; height: 144px;\">Servi\u00e7os principais<\/td><td style=\"width: 16.6667%; height: 144px;\">Quaisquer exce\u00e7\u00f5es afetar\u00e3o todas as opera\u00e7\u00f5es comerciais prim\u00e1rias<\/td><td style=\"width: 16.6667%; height: 144px;\">20m<\/td><td style=\"width: 16.6667%; height: 144px;\">7\u00ba dia<\/td><td style=\"width: 16.6667%; height: 144px;\">30 dias<\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L1<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Servi\u00e7os Cr\u00edticos<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Exce\u00e7\u00f5es impactar\u00e3o algumas opera\u00e7\u00f5es comerciais da filial<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>10 dias<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>30 dias<\/p><\/td><\/tr><tr style=\"height: 128px;\"><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>L2<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>Servi\u00e7os Gerais<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>As exce\u00e7\u00f5es n\u00e3o afetar\u00e3o os principais processos de neg\u00f3cios<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>15 dias<\/p><\/td><td style=\"width: 16.6667%; height: 128px;\" width=\"94\"><p>60 dias<\/p><\/td><\/tr><tr style=\"height: 93px;\"><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>L3<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>Servi\u00e7os Adicionais<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>As exce\u00e7\u00f5es s\u00e3o impercept\u00edveis para os usu\u00e1rios<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>20m<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>30 dias<\/p><\/td><td style=\"width: 16.6667%; height: 93px;\" width=\"94\"><p>90\u00ba dia<\/p><\/td><\/tr><\/tbody><\/table><table style=\"height: 50px; width: 59.3929%; border-color: #000000;\"><tbody><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><tr style=\"height: 10px;\"><td style=\"width: 11.4068%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.5359%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 20.3386%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 14.9959%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 15.5875%; height: 10px;\" width=\"94\">\u00a0<\/td><td style=\"width: 5.61151%; height: 10px;\" width=\"94\">\u00a0<\/td><\/tr><\/tbody><\/table><p>Nota: Os tempos de resposta e tratamento mencionados acima s\u00e3o definidos para cada n\u00edvel de servi\u00e7o. O \u201cTempo de Resposta de Emerg\u00eancia\u201d se refere ao tempo dentro do qual uma resposta ser\u00e1 iniciada para resolver um problema, enquanto o \u201cTempo de Recupera\u00e7\u00e3o do Sistema\u201d se refere ao tempo que levar\u00e1 para recuperar totalmente o sistema e restaurar as opera\u00e7\u00f5es normais ap\u00f3s um incidente.<\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Na Beny: priorizamos e defendemos a divulga\u00e7\u00e3o e o tratamento respons\u00e1veis de vulnerabilidades, ao mesmo tempo em que valorizamos profundamente as contribui\u00e7\u00f5es de todos os pesquisadores de seguran\u00e7a. Se voc\u00ea encontrar alguma vulnerabilidade, recomendamos que a denuncie imediatamente para Beny@zjbeny.com. Fique tranquilo, nossa equipe acompanhar\u00e1 diligentemente seu relat\u00f3rio e fornecer\u00e1 feedback oportuno. Para proteger a seguran\u00e7a [\u2026]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5131","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions |evB<\/title>\n<meta name=\"description\" content=\"Review the terms and conditions that evB applies with every transaction. 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